Modern Slavery Statement

Placeholder image representing ethical business and human rights commitment Modern slavery is a serious violation of human rights, and we are committed to preventing it in every part of our operations. This modern slavery statement sets out the principles, controls, and responsibilities that guide our approach to ethical conduct, respect for people, and lawful business practices. We do not tolerate forced labour, bonded labour, child labour, human trafficking, or any form of exploitation within our organization or supply chains. Our zero-tolerance policy applies to all employees, contractors, agency workers, and business partners.

We expect every person connected with our business to uphold the same standards. This includes acting with integrity, following applicable laws, and reporting any concerns without delay. Our stance on slavery and human trafficking is embedded in our governance and risk management processes. We aim to ensure that all activities are conducted in a manner that respects dignity, fairness, and safe working conditions.

To support this commitment, we carry out due diligence when selecting and reviewing suppliers. This includes assessing country, sector, and operational risks, as well as evaluating the supplier’s own labour policies and controls. Where necessary, we request additional evidence, such as contractual assurances, worker welfare procedures, and recruitment practices. The modern slavery policy is communicated to relevant stakeholders so expectations are clear from the outset.

Placeholder image representing supplier audit and compliance review Supplier relationships are monitored through ongoing checks and targeted supplier audits. These audits may include document reviews, site inspections, worker interviews, and verification of employment records. If concerns are identified, we require corrective action plans and may suspend or terminate the relationship if issues are not addressed. This risk-based approach strengthens our ability to identify and reduce exposure to exploitation across the supply chain.

We also maintain training and awareness activities to help colleagues recognize warning signs such as restricted movement, withheld wages, excessive recruitment fees, or poor living conditions. Managers with responsibility for procurement, operations, and people management receive guidance on how to escalate concerns and how to apply due diligence consistently. The aim is to ensure that modern slavery compliance is understood as a practical business responsibility, not simply a legal requirement.

Placeholder image representing safe reporting and worker protection Reporting concerns is a vital part of our prevention framework. We provide multiple reporting channels so that issues can be raised safely, promptly, and without fear of retaliation. Concerns may be reported through line management, designated compliance processes, or other internal mechanisms established for ethical escalation. All reports are treated seriously, investigated appropriately, and handled with discretion to protect those involved.

Where a concern is substantiated, we act quickly to protect affected individuals and address root causes. This may involve removing non-compliant suppliers, revising contract terms, improving monitoring procedures, or supporting remediation where appropriate. We recognize that effective anti-slavery measures require both prevention and response. Our approach is designed to strengthen accountability while encouraging transparency across all levels of the business.

We conduct an annual review of this statement, our procedures, and our risk profile to ensure ongoing relevance and effectiveness. Each review considers changes in legislation, emerging supply chain risks, audit findings, and lessons learned from reported concerns. The outcome informs updates to policies, training, supplier controls, and governance arrangements so that our response to modern slavery remains current and robust.

Placeholder image representing annual review of anti-slavery controls We are committed to continuous improvement in our approach to modern slavery prevention. This statement reflects our determination to operate responsibly, protect vulnerable workers, and maintain high ethical standards in all business relationships.

Placeholder image representing continuous improvement in modern slavery prevention Through vigilance, clear expectations, effective audits, secure reporting routes, and regular review, we aim to ensure that our supply chains and operations remain free from exploitation.

Crystalpalace Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

Absolutely brilliant! The pride in cleaning shines through. I'd recommend to everyone.

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J

Highly recommend this service. The team member was patient while we moved, cleaned the canopy and extractor fans extremely well, and left the kitchen pristine.

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K

Amazing service from the very beginning. The cleaner provided a good value quote and the cleaning team left my home spotless.

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L

Incredible service! The professionals were attentive and truly cared for our home.

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C

We have been pleased with Crystal Palace Office Cleaners's three-hour cleaning every other week for several months. The quality of the products and the cleaner's punctuality and thoroughness are top-notch.

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K

We received very courteous and friendly service from the cleaner. They went above and beyond, staying double their time since a colleague was unwell, so the property was as clean as always.

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M

Booking the service was very straightforward, the cleaner arrived ahead of schedule, and the thoughtful call from the office before they left showed great customer care.

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C

Excellent job by CrystalPalace-Cleaners! My house feels clean and cozy again. The efficient staff covered everything thoroughly. Their expertise left me impressed. I'll definitely return for future cleanings.

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J

Crystal clear windows and an exceptionally reasonable price.

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L

Wonderful cleaning service! The professional cleaner was prompt, amiable, and did a thorough job. The booking system was user-friendly and quick. Would recommend.

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T

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